EuroBLECH 2026 · Hanover · 20–23 October · Hall 12, Stand 26

Laser Experts
Technical enquiry

01 Field service

Field service for laser cutting machines

When the machine is down, a clean diagnosis is what counts. Our engineers work directly on your machine – laser source, beam delivery, cutting head, cooling and control.

Request a service visit All services

Field service offering

Five services, one entry point

Field service is where it starts. Depending on the findings, we complete the work on site or plan one of these services with you.

  • AMADA FO 3015 after conversion from CO2 to fibre laser

    CO2-to-fibre laser retrofit

    Existing CO2 machines – for example AMADA, LVD, JFY, Tanaka or NTC – converted to fibre laser with FANUC control integration, instead of replacing the machine.

  • Two engineers setting up a Fiberblade 3015 fibre laser cutting machine

    Fibre laser upgrade

    A higher-power laser source raises productivity and the range of materials and thicknesses – without buying a new machine.

  • Fibre laser cutting head while cutting sheet metal

    Cutting head repair

    Repair and optical refurbishment of Precitec, Raytools, Ospri, Bodor, HSG, Bystronic and BOCI heads – lenses, height sensors and autofocus.

  • Engineer working under the gantry of a Tanaka laser cutting machine

    Periodic maintenance

    Planned maintenance for CO2 machines such as AMADA, LVD and NTC, including reconditioning of turbo blowers, vacuum pumps and optics.

  • Engineer checking a laser cutting machine at its control panel

    Pre-purchase consultation

    Inspection of a used laser machine before you buy: mechanical accuracy, component wear, operating condition and a realistic view of future costs.

What field service covers

Fault diagnosis
Reading alarms and fault memories, measuring supply, laser power and cooling circuit.
Repair
Replacing or repairing defective assemblies, wiring, sensors and drives.
Alignment
Beam centring, nozzle centring, mirror alignment on CO2 machines.
Calibration
Height sensing, focal position, cutting parameters after repair.
Documentation
Findings, work carried out and measured values in the service report.

Machines we have worked on

Including machines from AMADA, TRUMPF, Bystronic, LVD, BLM/Adige, Tanaka, JFY and NTC – with CO2 or fibre sources and FANUC, Siemens or Beckhoff controls.

Laser Experts is not an authorised service partner of the manufacturers named. Brand names are used solely to indicate technical compatibility.

From the field

Laser Experts engineer adjusting the Z axis on the cutting head of a Tanaka laser cutting machine
Working on the cutting head of a Tanaka machine
Engineer working on power supplies and gas lines inside the open resonator cabinet of a CO2 laser
Diagnosis inside a CO2 resonator cabinet
Engineer at the control of an Adige LaserTube LT120 tube laser
Service on an Adige LaserTube LT120

All photos in the gallery

→ Process

Machine down? Describe the fault to us.

We get back to you with questions or an initial assessment and agree whether remote diagnosis is enough or an on-site visit is needed.

Request a service visit
  1. Enquiry with machine data and fault description
  2. Remote diagnosis or scheduling
  3. On-site visit with findings
  4. Repair, test and service report
Request a service visit